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Lead Enrichment

Connect an enrichment provider to automatically enrich every captured lead with verified contact data, company firmographics, and career details.

5 minutes6 steps

Before You Start

  • A LeadFuel account with Pro or Enterprise plan
  • An enrichment provider account with API access (e.g., ZoomInfo)
  • Your provider API credentials (e.g., ZoomInfo Client ID, Username, and RSA Private Key)
1

Get Your API Credentials

LeadFuel supports enrichment providers including ZoomInfo. To connect ZoomInfo, you'll need three things from your ZoomInfo account:

  1. 1Client ID — Found in your ZoomInfo API settings
  2. 2Username — Your ZoomInfo API username (usually an email)
  3. 3Private Key — An RSA private key used to sign authentication requests

ZoomInfo uses PKI (Public Key Infrastructure) authentication. If you don't have API access, contact your ZoomInfo account representative. They'll provision API credentials and provide the private key file.

The private key should look like: ` -----BEGIN RSA PRIVATE KEY----- MIIEpAIBAAKCA... -----END RSA PRIVATE KEY----- `

Keep your private key secure. LeadFuel stores it encrypted per-tenant — it's never shared or exposed in the UI after you save it.

2

Enter Your Credentials

In your LeadFuel dashboard, go to Settings → Integrations and find the enrichment provider section.

For ZoomInfo, fill in: 1. Client ID: Your ZoomInfo Client ID 2. Username: Your ZoomInfo API username 3. Private Key: Paste the full RSA private key including the BEGIN and END lines

Click Save.

3

Test the Connection

Click the Test Connection button. LeadFuel will attempt to authenticate with your enrichment provider.

For ZoomInfo, this generates a signed JWT using your private key. If successful, you'll see a green confirmation. If it fails: - Verify the private key is complete (including BEGIN/END lines) - Check that the Client ID and Username match your account - Ensure your account has active API access - The private key must be RSA format (not EC or Ed25519)

4

Understand What Gets Enriched

Once your enrichment provider is connected, every new lead that has a name and company is automatically enriched. Here's what enrichment typically provides:

Contact data:

Verified email address
Direct phone number
Mobile phone number
Accurate job title
Department and job function
Management level

Company firmographics:

Company revenue
Employee count
Industry and sub-industry
Company headquarters (city, state)

Career details:

Employment history (previous companies and roles)
Education background
Contact accuracy score (how reliable the data is)

AI-generated biography:

LeadFuel generates a brief professional biography using the enrichment data. This gives your reps a quick snapshot of who they're following up with.
5

Data Priority and Merging

When multiple data sources have the same field, LeadFuel uses this priority:

  1. 1CRM (highest) — if the contact exists in your CRM, that data wins
  2. 2Enrichment provider — enriched data fills in gaps
  3. 3OCR — what the AI extracted from the badge
  4. 4Manual entry (lowest) — anything typed by the rep

This means if your CRM has the correct email but the badge showed a different one, the CRM wins. If the badge had no email but enrichment found one, the enrichment data fills it in.

You can always override any field manually in the lead detail view.

6

Explore Available Fields

Want to see everything your enrichment provider can provide? Go to Settings → Integrations and click View Available Fields in the enrichment section.

This opens a field explorer that shows every data point available from the provider API, organized by category. You can export this list as a reference.

LeadFuel automatically pulls the most valuable fields for sales follow-up, but the full API provides hundreds of additional data points that could be added in custom integrations.

Troubleshooting

Test Connection fails with 'Authentication failed'
The most common issue is an incorrectly formatted private key. Make sure you pasted the complete key including '-----BEGIN RSA PRIVATE KEY-----' and '-----END RSA PRIVATE KEY-----'. Also verify there are no extra spaces or line breaks at the beginning or end.
Leads are processing but enrichment fields are empty
Enrichment requires at minimum a name and company to search. If the badge only had a name and no company, the search may return no results. Check the lead's audit trail for enrichment-specific error messages. Also verify your provider account hasn't hit its API rate limit.
The enriched data doesn't match the person
This can happen when there are multiple people with the same name at different companies, or if the company name on the badge doesn't exactly match what's in the enrichment provider's database. The contact accuracy score indicates how confident the match is. Review the enriched data and override any incorrect fields manually.

Need more help?

Check other tutorials or reach out to our team.

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