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Questions we get every week.

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01What counts as a 'lead' against my monthly limit?

One unique contact captured — whether by badge scan, business card, or attendee list. Duplicate detection prevents the same person from counting twice.

02How does enrichment billing work?

Pro includes 250 enrichments per month. Enterprise includes 1,000. Beyond that, $0.25 per enrichment. Or bring your own API key from one of 8 supported providers and skip the metering entirely.

03Can I change or cancel my plan?

Yes — upgrade, downgrade, or cancel at any time from Settings. Annual plans prorate on upgrade and refund unused months on cancel.

04Is there a free trial?

Yes — every plan comes with a 14-day free trial. Your card won't be charged until the trial ends. Cancel anytime during the trial at no cost.

05Do you support SSO?

Azure AD SSO is included on Enterprise. We can add SAML or OIDC on request.

06What about data residency and privacy?

Audio from booth conversations is transcribed on-device by default, and text transcripts sync to the cloud. Low-confidence audio segments may be securely uploaded and transcribed in the cloud to improve accuracy. All data is stored in US-based Vercel Postgres. Enterprise customers can request a signed DPA.