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HubSpot Integration

Connect your HubSpot portal to LeadFuel for automatic contact matching, activity logging, and pushing AI-generated insights to custom properties.

5 minutes7 steps

Before You Start

  • A LeadFuel account with Pro or Enterprise plan
  • A HubSpot account with admin access
1

Navigate to Integration Settings

Log in to your LeadFuel dashboard and go to Settings → Integrations. In the CRM Provider section, select HubSpot.

You'll see a field for your HubSpot Private App Token.

2

Create a HubSpot Private App

In your HubSpot portal:

  1. 1Go to Settings → Integrations → Private Apps
  2. 2Click Create a private app
  3. 3Name it LeadFuel
  4. 4Under the Scopes tab, add these scopes:
  5. 5 - crm.objects.contacts.read
  6. 6 - crm.objects.contacts.write
  7. 7 - crm.objects.companies.read
  8. 8 - crm.objects.owners.read
  9. 9 - crm.lists.read (for campaign attribution)
  10. 10 - crm.lists.write (for campaign attribution)
  11. 11Click Create app
  12. 12Copy the Access Token shown on the confirmation screen

The access token is only shown once when the app is created. If you lose it, you can regenerate it from the Private App settings page in HubSpot.

3

Enter Your HubSpot Token

Back in LeadFuel Settings → Integrations → HubSpot:

  1. 1Paste the access token into the Private App Token field
  2. 2Click Save Changes

LeadFuel stores this token securely per-tenant — it's never shared with other accounts.

4

Test the Connection

After saving, click the Test Connection button. LeadFuel will attempt to authenticate with HubSpot using your token.

If successful, you'll see a green confirmation message showing your HubSpot portal name. If it fails, double-check: - The access token is correct (no extra spaces) - The Private App hasn't been deactivated in HubSpot - All required scopes are enabled on the Private App

5

Configure CRM Field Mappings (Optional)

To push LeadFuel data (lead grades, AI summaries, pain points) to HubSpot custom properties:

  1. 1Scroll to the CRM Field Mapping section
  2. 2For each field you want to sync, enter the HubSpot property name
  3. 3Enable the toggle for each field
  4. 4Click Save Mappings

You'll need to create the custom properties in HubSpot first: Settings → Properties → Contact Properties → Create property.

Recommended property names: leadfuel_grade, leadfuel_score, leadfuel_summary, leadfuel_pain_points, leadfuel_event.

Use the internal property name (lowercase with underscores), not the display label. You can find the internal name in HubSpot under Settings → Properties → click the property → Internal name.

6

How Matching Works

When LeadFuel processes a lead, the HubSpot integration runs this matching logic:

Contact matching:

1. Search by email (if available) — exact match

2. Search by first name + last name — exact match

3. If no match found, the lead processes without a HubSpot link

Company matching:

1. Search by company name — token match (partial matching)

2. If found, the Contact is associated with the Company

Activity Logging:

A Task is created and associated with the Contact
The task includes AI-generated conversation notes
Tasks are marked as completed with type 'Email'
7

Verify It's Working

After processing your first few leads, verify the integration is working:

  1. 1Open a processed lead in your LeadFuel dashboard
  2. 2Look for the CRM section — you should see a Contact ID and Account ID
  3. 3Open the Contact in HubSpot and verify:
  4. 4 - A completed task was logged with conversation notes
  5. 5 - If you configured field mappings, custom properties have LeadFuel data

Troubleshooting

Test Connection fails with 'Unauthorized'
Your access token may be invalid or expired. Go to HubSpot Settings → Private Apps → LeadFuel and regenerate the token. Then paste the new token in LeadFuel and save.
Leads are processing but no HubSpot data appears
Check that: (1) the HubSpot token is saved and tested successfully, (2) the lead has enough data for matching (at least name or email), (3) the Private App has all required scopes enabled.
Custom properties aren't being updated
Make sure: (1) the properties exist in HubSpot (Settings → Properties → Contact Properties), (2) the internal property names match exactly what's in your field mappings, (3) the field mappings are enabled and saved in LeadFuel.

Need more help?

Check other tutorials or reach out to our team.

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